Privacy Policy

Welcome to TechDact (“we”, “our”, “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website [www.techdact.com] (the “Site”).

By accessing or using our Site, you agree to this Privacy Policy. If you do not agree, please do not use our services.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal obligations.
Any updates will be posted on this page with a revised “Last updated” date.

📋 Information We Collect

We collect certain personal information to process your orders, improve your experience, and provide better customer support.

1. Information You Provide

  • Name, phone number, email address, shipping and billing addresses

  • Order and payment information (processed securely via our payment partners; we never store full card details)

  • Account details if you create one on our website

  • Any communication you send to us (emails, messages, support requests)

2. Information Collected Automatically

When you browse our Site, we may automatically collect:

  • IP address, browser type, and operating system

  • Device details and session information

  • Pages viewed, time spent on site, and referring URLs

We use cookies and similar technologies to personalize your experience and analyze site performance. You can control or disable cookies via your browser settings.

🎯 How We Use Your Information

We use your personal data to:

  • Process and fulfill orders

  • Send updates about your purchases

  • Respond to your inquiries and support requests

  • Personalize your shopping experience

  • Send promotional offers (only if you opt-in)

  • Detect and prevent fraudulent activities

  • Comply with legal and regulatory requirements

💬 Marketing & Communication

If you subscribe to our newsletter or updates, we may send you promotional messages about new arrivals, offers, or technology updates.
You can unsubscribe anytime by clicking “Unsubscribe” at the bottom of any email or by contacting us directly.

🧩 Sharing Your Information

We value your trust and do not sell or rent your personal data.
However, we may share your information with trusted third parties, including:

  • Shopify, our eCommerce platform provider

  • Payment gateways (for secure transactions)

  • Delivery & logistics partners (to fulfill orders)

  • Marketing or analytics tools (to improve customer experience)

  • Authorities (if required by law or to protect our rights)

All such partners handle your data with the same level of care and confidentiality.

🍪 Cookies

Cookies help us remember your preferences and understand site usage.
They may include session cookies (expire when you close your browser) or persistent cookies (remain until deleted).
You can disable cookies, but some site features may not function properly.
Learn more about Shopify cookies here: https://www.shopify.com/legal/cookies

🔐 Data Security

We follow industry-standard security practices to safeguard your personal data.
All payments are processed securely through encrypted connections.
While we strive for complete security, no online platform can guarantee 100% protection — we recommend keeping your login details confidential.

⏳ Data Retention

We retain your personal information for as long as necessary to fulfill your orders, resolve disputes, and comply with legal obligations.
You may request deletion of your data at any time by contacting us.

👩💻 Your Rights

You have the right to:

  • Access your personal data

  • Request correction or updates

  • Request deletion of your data

  • Withdraw consent from marketing communications

To exercise these rights, please contact us using the details below.

🌍 International Data Transfers

As we use Shopify and global service providers, your data may be transferred and processed outside India.
By using our Site, you consent to such transfers, which follow appropriate data protection standards.

🚫 Children’s Privacy

Our website is not intended for children under 16 years of age.
We do not knowingly collect personal information from minors. If you believe your child has shared data with us, please contact us for immediate deletion.

📞 Contact Us

If you have any questions about this Privacy Policy or how your data is used, please reach out to us at:

TechDact
📍 Office No. 2, 1st Floor, Dhandai Apt., Near Sahyadri Nagar, Ambad Police Station Road, Nashik – 422 009
📞 (+91) 898 308 3698
📧 info@techdact.com

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